Chief Operating Officer – COO

Chief Operating Officer – COO

Active Minds


Active Minds is the nation’s premier nonprofit organization supporting mental health awareness and education for students. Through award-winning programs and services, Active Minds is empowering a new generation to speak openly and act purposively to change the conversation about mental health for everyone.

We’re hiring a Chief Operating Officer and invite applications from qualified candidates. Reporting to the Executive Director, the COO works closely with the Executive Director and the Senior Management team to carry out the strategic vision and operations of the organization in a timely, efficient and professional manner.

In carrying out assignments and responsibilities, the COO is expected to demonstrate exceptional professionalism, management, problem-solving and planning skills; prioritize a diverse and ever-changing individual and organizational workload; handle sensitive information discreetly and maintain confidentiality; serve as a positive example and mentor to staff of all levels; and possess a strong work ethic, a sense of humor and the ability to demonstrate creativity and resilience in the face of challenges.

Among the main tasks, the COO is responsible for the following:


·      In consultation and collaboration with the ED, who works remotely, oversee the work of the various departments to ensure effective cross-departmental collaboration; the development and implementation of innovative programs, initiatives, etc. to attract and retain donors and supporters and grow organizational impact; ensure deadlines are met; and work product is of a high quality.

·      Lead the internal implementation of a five-year 2017-2022 strategic plan, and assist the ED in overall evaluation of such plan.

·      Support the ED in the pursuit, evaluation, implementation, and management of strategic relationships that leverage strengths and take advantage of new opportunities and/or address organizational challenges.

·      As necessary, provide guidance to department heads in managing their teams to achieve desired goals in a timely manner and to a high standard of performance, including assisting with clarifying priorities and objectives and managing workloads.

·      Serve with the ED as a management liaison to the Board, assist the ED in providing staff support and guidance to the Board as needed and act as staff liaison to relevant Board committees.

Human Resources/Organizational Development

·      Mentor, recruit and develop a high performing staff, including through the development and implementation of a performance management plan.

·      Develop recommendations for the ED for short- and long-term staffing plans and implement accordingly.

·      Ensure that HR policies reflect best practices, and are explained and updated to attract and retain high quality staff.

·      Work with the existing external HR company to supervise and oversee human resource functions including recruitment, hiring, onboarding, compensation, and benefits administration and oversight.

·      Establish and oversee ongoing individual professional and team development for staff.

·      Oversee the management of the Internship program to recruit, solidify, onboard, and exit 4-8 interns each semester in compliance with relevant laws.


·      Oversee risk management and legal activities, including reviewing contracts, leases, and other legal documents and agreements, as well as ensuring appropriate levels of business insurance and compliance with all relevant federal and local laws.

·      Work with the Office Manager to ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, and software.

·      Oversee the office manager position to ensure smooth daily operations of office, including reception, supplies, finance, building management and similar.

·      Review, upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.


·      Under ED’s leadership, work to prepare and submit an annual operational budget and individual departmental budgets; manage effectively within this budget, and report accurately on progress made and challenges encountered.

·      Effectively communicate and present critical financial matters to the ED and in concert at select Board of Directors and committee meetings.

Additional duties include, but are not limited to:

·      Represent the organization among various audiences, including but not limited to VIPs, members of the Board, donors and the general public;

·      Participate in external committees, workshops, media, conferences and other appearances that raise the profile of the organization as needed.

·      Additional duties as assigned.


·      Track record of success in high performing organizations and roles

  • Previous experience in all facets of organizational management, particularly in project and staff management, budget and personnel, as well as managing resources to execute on goals and tasks in a timely and professional manner

·      Excellent communications skills

·      Excellent problem-solving skills

·      Effective time management skills, including the ability to prioritize work streams, both individual and across the organization’s various departments

·      Strong work ethic

·      Strong desire and commitment to leading the organization to and through its next stage of growth

  • Ability to represent the organization externally to VIPs, donors, partners, media and others as needed

·      Easily adaptable; comfortable with change and can switch gears easily

·      Familiarity with reviewing legal documents, especially contracts

·      Ability to serve as a mentor to all levels of staff

·      Experience in the non-profit environment preferred

·      Fundraising experience a plus

Location: This position is located in the vibrant Dupont Circle neighborhood in Washington, DC.

Application Process and Deadline: Applicants should send a cover letter, including salary requirements, resume, and the names of three references to Please indicate in the subject line the position for which you are applying. Applications without a cover letter will not be considered